What We Collect and Why It Matters
We collect three categories of information: account details you provide at registration (name, email, mobile number), payment identifiers tied to your DANA, OVO or GoPay wallet when you make a transaction, and device and session data that helps us confirm it is you logging in from
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your phone or browser. We do not sell this data to third parties. Payment identifiers are used only to match your deposit or withdrawal to the right account — we never store your full e-wallet PIN or password. Session data, such as your device type and
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IP address, is used for account security checks and to detect unusual login activity. If you access from Yogyakarta or anywhere else in Indonesia, the same data rules apply. Data collected is processed in line with applicable local law and is available only where those laws
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permit. You can ask us at any time what data we hold about you, request a correction, or ask us to delete it. Requests go through our support channel and are handled within a reasonable timeframe as required by applicable regulation.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.